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Our Dedicated Staff

Bonnie - Practice Manager

Bonnie joined Peoples in 2018 and provides many years of dental experience. With her kind and gentle personality, Bonnie helps educate and inform patients of recommended dental treatment. She is dedicated to finding the best financial solution for all patient's dental treatment. She dedicates her time to being apart of a team and strives to give constant support to make a caring team. During her free time, she enjoys being with her grandchildren- Aidan and Rosella, and traveling.


My name is Nyleah, I’ve been a dental assistant at Peoples Dental for over 6 years. I went to STCC straight out of high school and received my dental radiology certificate, from there I was trained on the job and became a licensed DA. I’ve been in the dental field for 10 years. When I was a kid I was drawn to smiles and knew I wanted to work with teeth. I really enjoy the variety of procedures we do in general dentistry. It’s rewarding to see how happy patients are with the treatment they receive. My goal as a dental assistant is to make my patient’s comfortable, I do my best to assure they have a positive experience and want to come back regularly. I take personal interest in them so we build trust and establish a relationship. I truly love what I do. When I’m not working I enjoy going to the gym & spending time with my frenchies, family, & friends.


As a People’s Dental team member, Randi provides warm and welcoming service to each and every patient. Having received her bachelor’s degree in environmental science, Randi continued her education at Springfield Technical Community College where she received her degree in Dental Hygiene. An experienced dental hygienist, Randi has been practicing for about 30 years now. Randi is passionate about remaining educated with advancements in dentistry and technology in order to provide the highest quality preventive care to our Springfield, MA patients. In her spare time, Randi enjoys hiking with her dogs or cooking, as well as spending time with her husband and three daughters.


Originally from the Philippines where she was a trained dentist, Odessa Penaflor brings over 17 years of experience in the dental field into her position as a dental hygienist. Upon moving the United States, Odessa built up her resume as a dental assistant before entering hygiene school full time. Odessa graduated from Springfield Technical Community College with a degree in Dental Hygiene in 2014 and was the recipient of the “Golden Scaler” Award. It is important to Odessa that her patients feel comfortable and valued, and strives to offer them the highest quality of care. Her interests include traveling, spending time with her family (especially her twins), and discovering new and unfamiliar places to eat.


Jess provides warm and welcoming service along with 14 years of dental experience. Beginning her dental career early on in High School, she completed a Certified Dental Assisting program. This is where her passion for preventative dentistry started. Continuing her education at Vermont Technical College, Jess earned her degree in Dental Hygiene. Her top priority is to make sure every patient feels comfortable and for them to leave with a better understanding of how they can achieve and maintain optimal oral health. Jess loves to get to know her patients and will always put their health and goals first. In her free time, she creates art and enjoys spending time outdoors with her Husband and 3 dogs.


Dawn strives to have her patients feel comfortable to share their likes, dislikes, or concerns with her so she may cater to your needs.Dawn trained at Baystate Hospital for Medical Assisting then to Springfield Technical Community College where she graduated from Dental Hygiene school. She has over 20 years of general dentistry experience both as a Dental Assistant & Dental Hygienist. As well as Hygiene experience working with Oral Surgeons and IV sedation, helping both adults & pediatric disabled patients by adjusting treatment to their individual needs. During the height of the pandemic Dawn serviced over 19 dental offices in infection control management developing & implementing protocols & equipment to help keep both patients & dental staff safe.Besides her passion for dentistry, she owns an American Heart Association training center. Manchester CPR Program’s mission is to spread the word and save a life. Did you know there is a strong correlation between oral health and your heart? When we clean your teeth, we are also making your heart healthier! Ask Dawn to tell you more about it!

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